To our Racwel LTD Friends and Family—we hope you and your loved ones are safe and well.
As we continue to respond to evolving COVID-19 conditions, this page will be updated with our latest global status.
www.racwel.co.uk sites are open for shopping internationally, with some restrictions.
Our global distribution centers remain open at this time and we continue to ship orders. We are following local health mandates and taking additional precautions, including reduced staffing and extra cleaning of our warehouses. Because of this we may need additional time to process and ship your order – currently up to 5 business days. If it has been more than 5 days and your order hasn’t shipped, please contact us at email@example.com.
Due to local government restrictions, we are not currently able to ship to the following countries:
Angola, Benin, Bolivia, Bosnia and Herzegovina, Botswana, Cameroon, Cayman Islands, Chad, Cook Islands, Costa Rica, Ecuador, French Polynesia, Gambia, Guatemala, Honduras, Kuwait, Laos, Lebanon, Madagascar, Malawi, Maldives, Mongolia, Mozambique, New Caledonia, Panama, Papua New Guinea, Paraguay, Samoa, Senegal, Seychelles, Solomon Islands, South Africa, Sri Lanka, Tajikistan, Tanzania, Timor-Leste, Tonga, Uganda, Uruguay, Vanuatu, and Venezuela.
We will resume shipping to those countries as the restrictions ease.
Globally, ALL locations may be temporarily closed for safety, according to local COVID conditions and following the guidance of local governments, the CDC, and WHO.
Please check with your local store to verify current hours and status.
We have extended our online return policy to 30 days.
As we continue to learn more and follow all the latest information from the CDC, WHO, and local governments, we will evolve our practices to ensure we are doing what’s right for all our Racwel LTD.
Thank you again for your continued support and loyalty.